Frequently Asked Questions

Getting Started

How do I get started on a custom table? The best way to start is to visit the shop in person at 1216 SE Water Ave in Portland's SE Industrial District. You can see the wood, look at finished tables, and we can talk through your project together. You're also welcome to reach out through my contact form or give me a call and we'll go from there.

Do you require a deposit? Yes, I require 50% down to begin a custom build with the balance due upon completion.

How long does a custom table take? Lead times are typically around 8 weeks, though this can vary depending on the complexity of the build and my current workload. I'll give you an accurate timeline when we talk through your project.

Can I visit the shop? Absolutely -- visits are encouraged. You're welcome to stop by my shop at 1216 SE Water Ave in Portland's SE Industrial District to see the wood, look at finished tables, and talk through your project in person. I'm in the shop Monday through Friday during regular business hours and on weekends by appointment. It's best to get in touch before coming by just to make sure I'm here.

The Wood

Where do you source your wood? I source exclusively through my partnership with Goby Walnut, one of the premier salvaged hardwood suppliers in the world, located right here in Portland. I visit their yard in person to hand select every board that goes into your table.

Will my table look exactly like the photos? Each piece of wood is unique so your table will have its own distinct grain, color, and character. I'll work with you to choose wood that matches your vision as closely as possible, and if you visit the shop you can hand select the boards yourself.

The Build

What sizes do you build? I can build just about any size you need, from small intimate dining tables to large conference tables up to 16 feet. Custom dimensions are standard for most of my builds.

Can I get a matching bench? Yes, and I highly recommend it. A matching bench in the same wood and finish is a natural complement to any dining table and one of the most popular additions my customers make.

What leg styles are available? I offer five standard steel leg styles, U legs, Trapezoid, Blade, Curved H, and Parsons, all fabricated by my longtime Portland partner In Front Metal. Custom leg designs are also available. You can see all the options on my leg styles page.

The Finish

What finish do you use? I use Rubio Monocoat, a premium hardwax oil finish I've been applying since 2017. It penetrates the wood rather than sitting on top of it, enhancing the natural color and grain while providing excellent protection against spills and everyday use.

Is the finish durable? Yes. Rubio Monocoat is highly durable. I have it on my own table at home and in my experience it is very difficult to leave a water ring. I recommend place mats for meals but the finish holds up well to everyday family use.

How do I care for my table? Rubio Monocoat makes a dedicated soap for regular cleaning and a Renew Oil for annual maintenance. Both are easy to use and keep the finish looking its best for years.

Can the finish be repaired? Yes. One of the advantages of Rubio Monocoat is that it's spot repairable, so you don't need to refinish the entire table if an area needs attention.

Delivery and Shipping

Do you offer local delivery? Yes. Local customers are welcome to pick up at my shop or I refer to More Than Freights for white glove delivery. They pick up from my shop, blanket wrap the table, deliver it into your home, and set it up. They can be reached at (971) 716-7437.

Do you ship nationwide? Yes, I ship nationwide via freight carrier. Get in touch for a shipping quote based on your location.

Returns and Warranty

What is your return policy? My tables are custom built to order so returns are not accepted unless there is a defect in the build. Each table will have natural characteristics inherent to the wood, grain variation, color range, and figure, that make it unique. These are features, not flaws.

Do you offer a warranty? I stand behind my work completely. If there is ever an issue related to the build I will make it right. This covers structural and build related issues but does not cover normal wear, scratches, or damage from misuse.